Throughout your career there are times when you need to have
a frank conversation with your supervisor. Perhaps you feel you’ve been disrespected
in front of your peers, or you’ve been overlooked for a promotion or for an
important assignment.
However, confronting your manager about this can be intimidating
and so you might put the matter off, increasing your frustration and making it
less likely you’ll find resolution on the issue.
Here are several tips for having a difficult, but productive,
discussion with your supervisor.
Schedule a meeting. Do not just pop in on your manager and
attempt to have a serious conversation unannounced, even if he or she has an
open-door policy. You want a good result from the meeting and you’re more likely
to get that if you’ve both been able to prepare for the discussion. Therefore,
you want to set up a meeting time with your boss, providing a brief purpose for
it.
Prepare for the meeting. Be clear about what you want to say
and what your desired outcome is for the meeting. If you want a raise you need
to be able to succinctly state your case for it, ask for a specific dollar
amount or percentage increase, and request a deadline for hearing back about
your request. These three steps can serve as a simple outline, regardless of
your question or concern.
Be specific. When
meeting with your boss, state clearly what the issue or concern is without judging
or criticizing your supervisor. Take ownership of the issue and seek to bring
about a win-win. For example, if you felt disrespected in front of your
co-workers, assume the best of your boss and let him or her know that you experienced the situation as
disrespectful rather than stating that your supervisor disrespected you. You
are more likely to have a good outcome when you avoid attributing negative
intentions and assume the best in your supervisor.
Follow up. Be sure to again thank your manager for taking
the time to address a difficult subject and for their willingness to hear your
point of view. Also remind your boss of any follow-up necessary and then be
sure to follow-through on getting back to him or her at the appointed time.
Learning to address conflicts and concerns with your manager
will improve your work experience, make you more effective at your job, and
help you develop leadership skills necessary to advance in your career.
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